At Faceela Software Development, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

By using our website, you agree to the practices described in this policy. If you have any questions or concerns regarding this policy, please contact us at support@faceelasoftware.space.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

• Personal Information: When you register for a course, contact us, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, and payment details.
• Usage Data: We collect data about how you use our website, including your IP address, browser type, pages visited, and other activity on our site. This helps us improve user experience and website functionality.
• Cookies: We use cookies to enhance your browsing experience. Cookies are small text files that are placed on your device to remember your preferences and track usage patterns. You can adjust your browser settings to block cookies, but this may limit some functionality on our site.

2. How We Use Your Information

We use your information for the following purposes:

• Provide Services: To process your course enrollment, provide customer support, and send you important updates related to your courses.
• Improve Our Website: To analyze usage data and improve our website’s functionality, user experience, and content.
• Marketing and Communication: To send you promotional emails, newsletters, and other communications about our courses and services. You can opt out of these communications at any time.
• Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and property.

3. How We Protect Your Information

We use a variety of security measures to protect your personal information, including encryption and secure servers. However, please be aware that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us with website operations, payment processing, and other business functions.
• Legal Compliance: We may disclose your information to comply with applicable laws or respond to lawful requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Your Rights

As a user, you have the following rights concerning your personal data:

• Access: You can request access to the personal information we have about you.
• Correction: If any of your information is inaccurate or incomplete, you can request that we correct it.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in our communications or contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect or solicit personal information from children. If we discover that a child under the age of 16 has provided us with personal information, we will delete such data immediately.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will update the “Last Updated” date at the bottom of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

• Email: support@faceelasoftware.space
• Phone: +20 106 656 7611
• Address: 28 Falaki St, Ad Dawawin, Abdeen, Cairo Governorate 11613

Last Updated: January 7, 2025